Return Policy

Your 100% satisfaction is important to us. CHANTU BEAUTY offers a 30-days Return Policy. 

We only accept returns that meet all the return requirements: 

  1. Product must be unopened, unused, and undamaged. 
  2. Must be returned within 30-days of receipt. 
  3. Must be in original packaging (including shipping box)

If it meets all the above requirements, you can send us an e-mail at: hi@chantubeauty.com with the subject "Return" and include your order number, name, and reason for return. We will then provide you with a retour form and instructions on how to return the goods. 

Please note that:

  • Customers are responsible for shipping costs of returned items.
  • When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, the paid amount will be wired to customer's original payment method.